Reference

Explore Our Legal Terms at bosklik

bosklik operates under a clear legal framework designed to protect your account, your data, and your rights as someone accessing our platform where local law permits.

Account TermsPrivacy PolicyCookie UseDANA, OVO, GoPay & QRISData Retention Rights
bosklik Explore Our Legal Terms at bosklik
LEGAL CONTACT PATHS

Open a Legal Query With Our Team

If you have questions about your rights under our terms, need to request a data correction, or want to understand how a specific clause applies to…

Live Chat Start a live chat directly from your account dashboard any day between 08:00 and…
Email Support Send your legal query to our dedicated policy inbox and we aim to respond…
Account Help Centre Log in to your bosklik account and navigate to Settings then Help to submit…
HOW WE HANDLE THIS

See How bosklik Manages Your Legal Rights

Our approach to data, cookies, account security, and retention is built around your control — not ours. Each item below describes a concrete practice we follow, not a vague commitment.

Data Storage

Your personal data is stored on servers with AES-256 encryption. We retain account data for as long as your account is active and for a statutory period afterward, as required under applicable Indonesian data regulations.

Cookie Policy

We use session cookies to keep you logged in and preference cookies to remember your language and payment method. You can clear or block cookies from your browser settings at any time without losing your account access.

Account Security

Two-step verification is available under Account Settings and we strongly encourage you to activate it. Login attempts from unrecognised devices trigger an automatic email alert sent to your registered address.

Data Retention

We keep transaction records — including DANA, OVO, GoPay, and QRIS deposits — for a minimum of five years to satisfy financial audit requirements. You may request a copy of your own transaction log at any time via the Help Centre.

Who to Contact

Our designated Data Officer handles all formal data-access and deletion requests. You can reach this person through the email channel listed in the support section above; include your full name and account ID in the subject line.

Requesting Changes

To update incorrect personal information on your account, submit a correction request through Account Settings or via email. We verify the change within two business days and notify you once the update is applied.

Check Common Legal Questions Answered Here

The questions below reflect what our Indonesian account holders ask most frequently about their rights, our policies, and how to take action when something needs to change. Each answer points to a specific step or clause rather than a general reassurance — because vague answers waste your time.

Yes. Our terms apply to all accounts registered to Indonesian addresses. Where access or eligibility is discussed, it depends on local law, and we note any regional restrictions clearly within the relevant clause of our full terms document.

Log in, go to Settings then Help, and submit a Data Access Request. Alternatively, email our policy inbox with your account ID. We deliver your data file within seven business days in a readable format you can download and save.

You can request deletion of non-mandatory data at any time. Some transaction records — such as DANA, OVO, GoPay, and QRIS payment logs — must be retained for the statutory audit period. Our Data Officer will specify exactly what can and cannot be erased.

We set session, preference, and analytics cookies. Session cookies expire when you close your browser. Preference cookies last 30 days. To manage or remove them, go to your browser's privacy settings; this does not log you out of your account.

Transaction records are kept for a minimum of five years to meet financial reporting requirements. After that period, records older than the retention window are purged from active servers. You can request your transaction log at any time through the Help Centre.

The complete terms document is linked in the footer of every page on bosklik.xyz. It is updated whenever our policy changes, and the revision date appears at the top of the document so you always know which version applies to your account.

Contact our Data Officer through the email channel in the support section of this page. Include your account ID and a description of the concern. We acknowledge all formal complaints within 48 hours and aim to resolve them within 14 business days.